Privacy Policy for
Moncrieffe Quality Management Solutions
Effective Date: June 11, 2026
Moncrieffe Quality Management Solutions (“we,” “us,” or “our”) operates the website https://moncrieffeqms.com. We are committed to protecting the privacy, security, and confidentiality of the personal and professional operational data you share with us.
This Privacy Policy describes how we collect, use, store, and protect your information when you visit our website, purchase our compliance document templates, or communicate with us.
1. Information We Collect
We collect information that you voluntarily provide to us when you interact with our platform. This includes:
- Account & Purchase Information: When you purchase a digital product, template, or bundle, we collect your name, billing address, email address, phone number, and company name to fulfill your order and manage your account.
- Payment Data: Payments are processed securely through trusted third-party payment gateways (PayPal). We do not store or clear your credit card or financial account details on our servers. PayPal handles this transaction data in accordance with their respective privacy policies.
- Communication Data: Information you provide when filling out a contact form, submitting a query, or communicating with us via email.
2. How We Use Your Information
We use the information collected to:
- Process and deliver your digital product orders, standard operating procedures (SOPs), and compliance modules.
- Manage your customer account and provide technical or administrative support.
- Verify compliance requirements relevant to the distribution of pharmaceutical regulatory documentation.
- Send transaction receipts, product update notifications, or highly relevant pharmaceutical quality management insights (you may opt-out of marketing communications at any time).
- Optimize our website’s functionality, performance, and overall user experience.
3. Data Security, Storage, & Retention
We implement robust, industry-standard administrative and technical security measures to maintain the safety of your personal and professional information.
- Digital Products & Customer Accounts: For users who register or purchase products on our website, we securely store the personal information provided in their user profile indefinitely to facilitate continuous access to downloadable files and updates. Customers can view, edit, or delete their personal information at any time (except their username).
- Consulting & Proprietary Operational Data: Any sensitive business-specific infrastructure, facility parameters, or operational metrics shared during custom solutions remain strictly confidential and are governed separately by explicit Non-Disclosure Agreements (NDAs).
4. Cookies & Automated Tracking
Our website utilizes cookies to enhance your browsing experience, remember your preferences, and maintain items in your shopping cart during checkout.
If you visit our login page, a temporary cookie is set to determine if your browser accepts cookies; this contains no personal data and is discarded when the browser closes. When logging in, standard cookies are set to save your login credentials and screen choices. You can configure your browser to refuse cookies, though certain e-commerce functionalities or site sections may not perform optimally as a result.
5. Disclosure to Third Parties
We do not sell, trade, rent, or otherwise transfer your personally identifiable information or proprietary business data to outside parties. This exclusion does not apply to trusted third-party service providers who assist us in operating our storefront, executing website infrastructure (such as automated spam detection services), or executing secure financial transactions, provided those parties are legally bound to keep all information strictly confidential.
6. Your Rights Over Your Data
If you have an account or have purchased digital products on this site, you have the right to request an exported file of the personal data we hold about you, including any information you have provided to us. You may also request the erasure of your personal data. This does not include data we are legally, contractually, or administratively obligated to retain for security, financial reporting, or tax audit purposes.
7. Your Consent
By utilizing our website and purchasing our compliance modules, you consent to the terms outlined in this Privacy Policy.
8. Contacting Us
If you have any questions or require clarification regarding this privacy policy or your data rights, you may contact us directly via the contact form on our website at https://moncrieffeqms.com.